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Frequently Asked Questions

What is Hola MD?

Hola MD is a medical practice specializing in weight management, hormone replacement, anti-aging, skincare and sexual health.

What makes Hola MD different from other telemedicine providers?

At Hola MD, we pride ourselves on providing a personalized and supportive healthcare experience. When you choose Hola MD, you will see a board-certified provider/physician who will guide and coach you throughout your journey.

Our commitment to continuity of care ensures that you receive consistent and dedicated attention tailored to your unique needs. Our providers take the time to understand your health goals and challenges, offering expert advice and support every step of the way. At Hola MD, you are not just a patient, you are a partner in your healthcare journey.

We want to enable you to form a long-term connection with your provider so that they can provide ongoing care for your specific condition. With that in mind, Henry is designed for patients seeking long-term care.

How does it work?

1. Initial Consultation: during your first visit, you’ll meet with our provider to discuss your health history, goals and concerns.

2. Personalized Treatment Plan: based on your health assessment, our provider will create a customized plan that includes medications, injections and lifestyle recommendations.

3. Ongoing support and monitoring: Our team provides continuous support and regular follow-ups to monitor your progress, adjust your treatment plan as needed, and ensure you reach your goal in a safe and effective way.

In what states is Hola MD available?

We are constantly adding new states. If your state is not currently listed, check back soon!

What if I’m having a medical emergency?

In an emergency, please call 9-1-1, or your local equivalent, immediately

How do I receive my medication?

We work with a third-party compounding pharmacy to process your prescription (if approved). Your medication will be mailed directly from the pharmacy to your address on file.

Where will my compounded medication prescription be filled?

We only work with LegitScript or NABP certified facility to ensure the highest standards and full compliance with state laws.

What if I want to use a local chain pharmacy?

If your provider recommends a medication that is not a compounded medication, we can send your prescription to any pharmacy of your choice.

What is the cost of treatments?

Prices vary based on your specific program and treatment options, recommended by our Provider. All prices are displayed up-front with no hidden fees in the fine print.

Does Hola MD accept insurance?

We do not accept any public or private health insurance plans, cost-sharing, or other similar methods of payment. You are solely responsible for the cost of the service.

Does Hola MD require a long-term contract?

No. While our provider will recommend a treatment plan for your particular needs, we do not require you to sign up for any specific length of time.